MTS SmartService™ Experience

Why it Matters

With your MTS SmartService app-enabled device, you can walk up to any system with a SmartTag and pull up its entire service history. This simple, free and convenient way to track equipment service will help you maximize uptime and it is all part of the MTS Service experience.

Transforming access to service information

With this convenient, real-time access to service records, you can:

• Interactive Routine Maintenance Reports

Not only does the MTS SmartService platform keep track of Routine Maintenance schedules, it also stores the detailed, interactive reports, complete with field service engineer comments. Within the report, you can tap on categories to see more information, and ask questions about individual items.

• Repair History & System Manuals

If you’ve ever wondered about the repair history of a test system, you can now see that information within the Service History logs. You can also access the system manual to look for operational instruction or troubleshooting information.

• Service Visit Reports & Lab Overview

Know exactly what was done to a particular test system just by tapping the tag, or review service history across the entire lab. Best of all, this modern way to access service history is free to you as an MTS service customer.