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Technical Support

WORLDWIDE:
1 800 328 2255 - toll free in U.S.
+1 952 937 4000 - outside U.S.
email:  tech.support@mts.com

EUROPE:
+800 81002 222 - Int'l toll free in Europe
web:  www.mts.com/eurosupport
email:  techsupport.europe@mts.com

Having trouble dialing? In most European countries, the international toll free access code is 00. However, some phone systems require an additional number, such as 0 (resulting in 000) to gain access to the toll free number. Please try dialing 00 800 81002 222 or 000 800 81002 222.




MTS Systems Services & Support

CUSTOMER CASE STUDIES


MTS Echo® Software as a Service

Cloud-based solution to monitor your lab from anywhere

MTS Echo Software is a real-time, remote monitoring software solution for the entire lab that can be accessed anywhere by any web-enabled device – smart phone, laptop or tablet. With this increased visibility, lab workers can be more efficient and test equipment can be more productive. MTS Echo Software is compatible with a wide range of equipment in your lab – including test systems and Hydraulic Power Units. There is no special hardware for your IT staff to install and you will have visibility into your lab operations that you’ve never had before.  

The powerful MTS Echo native apps for Android® and iOS® give you an updating feed of status and alerts in an easy to use visual interface. It makes it easier than ever to follow everything that has recently changed in your lab, including periodic updates on running tests.

With the System View, you can see vital information for each piece of equipment in your lab. You can set alerts to be notified immediately of changes and minimize downtime. MTS TestSuite™ Software users can remotely monitor test run information and create custom feed messages and alerts from within their test.

The Lab View provides a visual representation of the entire lab. With this at-a-glance view of every system, you can respond to changes in test status and plan for future resource use.

MTS Echo Software is hosted by a 3rd Party Tier 3+ high security facility with virtual servers with guaranteed up-time and redundancy. MTS provides multiple levels of security including: 256-bit SSL encryption, HTTPS, proxy server compatibility and customer configurable security levels.
FlexTest, controller, digital, servohydraulic testing, materials, components, structures

FlexTest Controllers

A versatile, modular digital control platform designed to address a full spectrum of servohydraulic testing applications in materials, components and structures.


HPU, pump, fluid power, SilentFlo, Silentflow; 505

Hydraulic Power Units

Operating at or below sound levels commonly found in labs and factories, SilentFlo™ Hydraulic Power Units deliver exceptionally clean and quiet hydraulic power.