Software Support Plans

Software training, quality technical support, and continual software updates and enhancements keep your test systems running smoothly. Contact us today to find the right software support plan for your testing systems.

Contact Us

Model Comparison

AeroPro Software Support Plan

Benefits

  • Priority front-of-queue access to MTS remote technical support
  • Access to all new software releases via online portal – new software functionality, bug fixes, and compatibility with new Operating Systems
  • Tuition-free training for 1 seat in up to 2 courses per 12-month increment of contract period

 

Coverage & Cost

  • 12-month coverage increments, with option to purchase up to 48 months of coverage at the same low annual rate
  • Discounts for coverage of multiple MTS test systems

 

 

RPC Connect Software Support Plan

Benefits

  • Priority front-of-queue access to MTS remote technical support
  • Access to all new software releases via online portal – new software functionality, bug fixes, and compatibility with new Operating Systems
  • Tuition-free training for 1 seat in up to 2 courses per 12-month increment of contract period

 

Coverage & Cost

  • 12-month coverage increments, with option to purchase up to 48 months of coverage at the same low annual rate
  • Discounts for coverage of multiple MTS test systems

 

 

TestSuite Software Support Plan

Benefits

  • Priority front-of-queue access to MTS remote technical support
  • Access to all new software releases via online portal – new software functionality, bug fixes, and compatibility with new Operating Systems
  • Access to reference videos on the MTS portal

 

Coverage & Cost

  • 12-month coverage increments, with option to purchase up to 48 months of coverage at the same low annual rate
  • Discounts for coverage of multiple MTS test systems

 

 

Other Test Software Support Plans

Eligible Software

  • 793
  • Damper
  • Elastomer
  • Shock
  • STEX Pro

 

Benefits

  • Priority front-of-queue access to MTS remote technical support
  • Access to all new software releases via online portal – new software functionality, bug fixes, and compatibility with new Operating System

 

Coverage & Cost

  • 12-month coverage increments, with option to purchase up to 48 months of coverage at the same low annual rate
  • Discounts for coverage of multiple MTS test systems

 

Software Support Plan Information

Software training, quality technical support, and continual software updates and enhancements to keep your test systems running smoothly.

MTS test systems help companies achieve their goals, whether it’s testing for quality assurance, performance and durability, or characterizing advanced materials and components. The software application is the brains of the test system, so it’s vitally important to maintain the software over time and have well-trained test operators. MTS Software Support Plans (SSP) provide the comprehensive service and support needed to protect and continually improve your software investments over time.

 

Why It Matters

A Software Support Plan is far more cost-effective than purchasing ad-hoc software upgrades, training and remote technical support, and a plan makes your budget easier to manage with a low annual fixed cost.

 

Windows 10 Compatibility

Many organizations already have or will need to migrate to Windows 10. The best way to enable continuous software support through this transition is with an MTS Software Support Plan. 

Resources

 
Article

New MTS Software Download Site

View entitlements, manage licenses, download software and mo…

 
Article

Introducing my.MTS.com

New customer portal provides up-to-date technical support in…

 
Product Sheet

MTS Custom Test Template Development Service

Have MTS modify existing or create new test templates to you…

 
Online Training

New Online Training Classes Available

Live, instructor-led introductory courses on our most common…

 
MTS Product Page

Routine Maintenance

Proactively scheduled maintenance keeps your test equipment …

 
Article

The Case for Calibration

MTS calibration can help increase data validity and lab effi…

 
Article

Improved Uptime with MTS Echo Health Monitoring

Famous automotive industry research lab improves uptime with…

Find the Right Plan

Contact us today to find the right software support plan for your testing systems.

Contact Us